Touchscreen troubleshooting

Problems with the touchscreen and their possible causes and solutions are described here.

Touchscreen does not operate as expected:

Possible causes

TroubleshootingTroubleshootingTouchscreen

Possible solutions

TouchLock is enabled.

Swipe your finger from left to right across the Power button swipe area to de-activate the TouchLock.

Screen is not being operated with bare fingers — for example, gloves are being worn.

Bare fingers must make contact with the screen for correct operation. Alternatively you may use conductive gloves.

Water deposits on the screen.

Carefully clean and dry the screen in accordance with the instructions provided.