Manual APN settings configuration

When you power up the router after inserting a SIM card for the first time, the APN settings may be configured correctly automatically, in which case Internet access should be available to the router. However, if you cannot access the Internet via the router, and the Status for the Mobile network connection is showing in the router’s Status page as Not in use, Not connected, or Error, it is likely that the APN settings for your SIM card provider are missing or incorrect. In this case, the correct APN settings will need to be entered manually.

APN settingsYou will need to obtain the correct APN settings from the SIM card network provider. You can usually find these settings by performing an Internet search; for example: “Vodafone UK APN settings”, or similar. If you are unable to find the settings on the Internet, you may need to contact the network provider of the SIM card. There may also be different settings required for monthly contract SIMs and Pay As You Go (PAYG) SIMs.

For details on manually configuring APN settings, refer to: Mobile / cellular data troubleshooting