LED diagnostics

The LEDs located on the front of the router unit provide basic status information for the relevant network/connection.

TroubleshootingDiagnostics

DiagnosticsCloudNetwork status

Cloud LED

LED blink pattern Status and troubleshooting

(Green) Connected to cloud service

Normal operation — No action necessary.

(Red) Connection error / server not found

If you have onboarded the router and the cloud LED is blinking red, you will need to:

  1. Check that the router has an internet connection.

  2. Check the Raymarine app to see if your router is connected.

  3. Remove and re-link your router using the Raymarine app.

DiagnosticsCellular

3G / 4G (Cellular / Diversity) LED

LED blink pattern Status and troubleshooting

(Green) Connecting to 4G

Normal operation — No action necessary.

(Green) Connected to 4G

Normal operation — No action necessary.

(Green) Connected to 4G and transmitting data

Normal operation — No action necessary.

(Amber) Connecting to 3G

Normal operation if 4G coverage is not available.

(Amber) Connected to 3G

Normal operation if 4G coverage is not available.

(Amber) Connected to 3G and transmitting data

Normal operation if 4G coverage is not available.

(Red) Not connected / no signal

If you have a SIM card inserted, ensure that:

  1. The SIM card is inserted correctly.

  2. You have correctly registered the router and SIM card with the SIM network service provider.

  3. Your APN settings are correctly configured. You may need to obtain these details from the SIM network service provider, and enter the settings manually.

(Red) No SIM card detected

If you have a SIM card inserted, ensure that:

  1. The SIM card is inserted correctly.

  2. You have correctly registered the router and SIM card with the SIM network service provider.

  3. Your APN settings are correctly configured. You may need to obtain these details from the SIM network service provider, and enter the settings manually.

(Off) Mobile data (Cellular) switched off

Mobile data has been disabled in the router’s settings. For details on setting up mobile data, refer to: Configuring mobile data

DiagnosticsBoat Wi-Fi

Boat Wi-Fi LED

LED blink pattern Status and troubleshooting

(Green) Device(s) connected to router access point

Normal operation — No action necessary.

(Green) Device(s) connected to router access point and transferring data

Normal operation — No action necessary.

(Off) router access point switched off

The router’s Wi-Fi access point has been disabled in the router’s settings. For details on setting up the access point, refer to: Setting up the router's access point

DiagnosticsDock WLAN

Dock WLAN LED

LED blink pattern Status and troubleshooting

(Green) Connected to Wi-Fi

Normal operation — No action necessary.

(Green) Connected to Wi-Fi and transferring data

Normal operation — No action necessary.

(Red) Unable to connect to Wi-Fi / No signal

Ensure that:

  1. You are in range of the Wi-Fi access point you’re trying to connect to.

  2. The Wi-Fi access point is switched on/available.

  3. You have the correct password to access the Wi-Fi access point.

(Off) Wi-Fi switched off

The router’s Wi-Fi connection has been disabled in the router’s settings. For details on setting up the access point, refer to: Connecting to an available Wi-Fi network

DiagnosticsNMEA

NMEA LED

LED blink pattern Status and troubleshooting

(Green) NMEA connected / OK

Normal operation — No action necessary.

(Red) NMEA connected no data

Check that the sensors/devices are powered on and functioning correctly.

(Red) NMEA not connected

Check that the NMEA 2000/SeaTalkng® backbone is connected and powered on correctly.

DiagnosticsNetwork

Network (1 / 2 / 3 / 4) LEDs

LED blink pattern Status and troubleshooting

(White) Port connected 1,000 Mbits/s

Normal operation — No action necessary.

(White) Transferring data 1,000 Mbits/s

Normal operation — No action necessary.

(Amber) Port connected 10/100 Mbits/s

Normal operation — No action necessary.

(Amber) Transferring data 10/100 Mbits/s

Normal operation — No action necessary.

(Off) not connected/device switched off

If a device is connected to the router’s network connection, check that it is switched on and that the cable is connected correctly and free from damage.

DiagnosticsPower

Power LED

LED blink pattern Status and troubleshooting

(Green) Powered up / OK

Normal operation — No action necessary.

(Green) GNSS (GPS) no fix / Initializing

Normal operation whilst the router is powering up and the router’s GNSS is obtaining a position fix.

If this state persists, first try power cycling the router.

Also check:

  1. antenna connections.

  2. antenna installation location.

  3. obstructions in the antenna’s view of the sky.

If necessary, reposition the antenna.

(Green) Low power mode

Low power mode — no action necessary. Router will resume normal operation when wake request is received.

(Amber) Software update in progress

Normal operation when a software update is in progress.

(Red) Fault

Check power supply voltage is sufficient.

Refer to Raymarine Technical support.