Diagnostic product information

Diagnostic product information can be viewed and exported from a Raymarine LightHouse MFD / chartplotter, for supported products networked using RayNet (Ethernet), RJ45, RJ45 (SeaTalk HS) or SeaTalk NG / NMEA 2000 cables.

DiagnosticsTroubleshootingDiagnosticsViewing product informationDiagnosticsExporting product information

Diagnostic product information includes technical data related to the connected product, such as serial numbers, network addresses, firmware version numbers, and so on. It is useful for 2 main purposes:

1. Sending detailed product information to the Raymarine product support team, in the event of a problem or fault with your product. The information can be exported to a MicroSD card, and you can then copy the file for the purposes of emailing it to the product support team. For contact details, refer to: Technical support

2. Maintaining detailed off-boat records. This is particularly useful for vessels that have multiple Raymarine products installed.

To view or export diagnostic product information, access the Diagnostics menu. For instructions on how to access this menu, refer to the relevant Operation Instructions for your MFD / chartplotter.