GNSS (GPS) troubleshooting
Problems with the GNSS (GPS) and their possible causes and solutions are described here. Your position fix coordinates are displayed in the status area located in the top left corner of the Homescreen.
Your product includes an internal GNSS (GPS) receiver that requires an external antenna (such as the GA150) to operate correctly.
No position fix
Possible causes TroubleshootingGNSSGPS |
Possible solutions |
|---|---|
No external GNSS (GPS) antenna connected. |
When using your product’s internal GNSS (GPS) receiver, an external antenna such as the GA150 must be connected to enable a position fix to be obtained. |
Internal GNSS (GPS) receiver disabled. |
When using your product’s internal GNSS (GPS) receiver, ensure that it is enabled in the relevant settings menu. To access the relevant menu, select the status area located in the top left corner of the Homescreen, and select Satellites. Then select the Settings tab, locate the Internal GPS option, and ensure that it is enabled. |
External GNSS (GPS) antenna connection fault. |
When using your product’s internal GNSS (GPS) receiver, ensure that the connection to its external antenna is secure, and that the cabling is free from damage. |
External GNSS (GPS) receiver connection fault. |
When using an external GNSS (GPS) receiver, ensure that connections are secure and that the cabling is free from damage. |
External GNSS (GPS) receiver or antenna location (e.g.: installed below decks or in close proximity to equipment which may cause interference). |
Ensure the GNSS (GPS) receiver or antenna has a clear unobstructed view of the sky. Refer to the documentation supplied with your external receiver / antenna and ensure location requirements have been adhered to. |
Geographic location or prevailing conditions preventing satellite fix. |
Check periodically to see if a fix is obtained in better conditions or another geographic location. |