GNSS (GPS) troubleshooting

Display installation location (e.g.: installed below decks or in close proximity to equipment which may cause interference).

Connect an external passive GNSS (GPS) antenna such as the GA200 to the display GPS antenna connection.

Internal GNSS (GPS) receiver disabled.

When using your product’s internal GNSS (GPS) receiver, ensure that it is enabled in the relevant settings menu.

To access the relevant menu, select the status area located in the top left corner of the Homescreen and select Satellites and then select the Settings tab, locate the Internal GPS option and ensure it is enabled.

External GNSS (GPS) receiver connection fault.

When using an external GNSS (GPS) receiver, ensure that connections are secure and that the cabling is free from damage.

External GNSS (GPS) receiver or antenna location (e.g.: installed below decks or in close proximity to equipment which may cause interference).

Ensure the GNSS (GPS) receiver or antenna has a clear unobstructed view of the sky.

Refer to the documentation supplied with your external receiver / antenna and ensure location requirements have been adhered to.

Geographic location or prevailing conditions preventing satellite fix.

Check periodically to see if a fix is obtained in better conditions or another geographic location.