Software update download troubleshooting

When downloading software updates a large file is temporarily downloaded to the display’s internal storage which is automatically removed once the update process is complete.

Software updateStorage spaceDuring the software update process the display may run out of internal storage space and display a ‘Not enough storage space available’ message.

If this message is displayed then repeat the process with a MicroSD card inserted into the display’s card reader. The display will then automatically download the file to the memory card instead of the internal storage. The download file will be removed once the update process is complete.

Note

  • It is recommended that a MicroSD card with at least 2 GB of free space is used.