Power up troubleshooting

Problems at power up and their possible causes and solutions are described here.

TroubleshootingPower

Product does not turn on or keeps turning off:

Possible causes Possible solutions

Blown fuse / tripped breaker

  1. Check the condition of fitted fuses and breakers and connections, replace if necessary.

  2. Ensure fitted fuse rating is correct (3 A).

  3. If fuse keeps blowing check for cable damage, broken connector pins or incorrect wiring.

Poor / damaged / insecure power supply cable / connections

  1. Check that the power cable connector is fully inserted into the product and locked in position.

  2. Check the power supply cable and connectors for signs of damage or corrosion, replace if necessary.

  3. With the product powered on, try flexing the power cable near to the product connector to see if this causes the product to re-boot/loose power, replace if necessary.

  4. Check the product’s power supply voltage, the condition of the battery terminals and power supply cables, ensuring connections are secure, clean and free from corrosion, replace if necessary.

  5. With the product powered on and where applicable, transmitting, using a multi-meter, check for a voltage drop across all connectors /fuses etc, and replace if necessary.

Incorrect power connection

The power supply may be wired incorrectly, ensure the installation instructions have been followed.

Power source insufficient

Check that your power supply (battery or distribution panel) is providing a minimum of 10.2 V to the product.

Product will not boot up (re-boot loop):

Possible causes Possible solutions

Power supply and connection

See possible solutions from ‘Products does not turn on or keeps turning off’ above.

Software corruption

In the unlikely event that the product’s software has become corrupted, please try re-flashing the product with the latest software from the Raymarine website: www.raymarine.com/software