Downgrading software

In the unlikely event that you need to downgrade your display’s software, follow the instructions below.

SoftwareDowngrade
  1. Insert a Micro SD card containing only the downgraded software version into the display’s card reader slot.
  2. Select Update software from the Getting started, settings tab (Homescreen > Settings > Getting started).
  3. Select Check SD card.
  4. Use the Left directional button to highlight the software version and press OK.
    Details of the current and new software version are displayed.
  5. Select Yes.
  6. Use the Directional buttons to highlight Update, and then press the OK button.
    The software will now be downgraded, and the display will restart.
Important

If you are downgrading from version v3.13.76 (or later) to versionv3.10.10 (or earlier), you must immediately perform a factory reset following the ‘Factory reset’ instructions: Performing a settings or factory reset