In the event that the camera’s controls are responding
erratically, or not responding at all:
Possible causes TroubleshootingUnresponsive controls |
Possible solutions |
Network problem: |
Check that the controller and thermal camera are correctly
connected to the network. (Note: This may be a direct connection or
via a network switch.) Check the status of the network switch. Check that the network cables are free from damage. |
Control conflict, e.g. caused by multiple users at
different stations: |
Ensure that no other controllers are in use at the same
time. |
Problem with the controller: |
Check power / network cabling to the controller and PoE injector
(PoE only used with optional Joystick Control Unit). Check other controllers (if available). If other controllers
are operating, this will eliminate the possibility of a more fundamental
camera fault. |